问：网页无法访问，ftp临时域名也无法打开，不知道是什么原因,网页无法访问临时域名也无法打开
答：您好，已正常附图，请清除浏览器缓存测试，非常感谢您长期对我司的支持!
问： 按照虚拟主机已经做好域名绑定和域名解析 但是还不能访问， 请协助解决该问题，是否是本人操作不当导致的。
答：您好，对应网站已经可以访问，您不妨尝试重启路由器测试和重启modem（拨号器）和刷新本地DNS缓存（参考地址http://jingyan.baidu.com/article/6d704a13fb6e1828db51ca3a.html）后再清空浏览器缓存再测试访问，如果还是无法访问，您可以测试访问一下127.0.0.1和127.0.0.1看看是否可以访问（ip直接访问出现403错误页面是正常的），如果可以访问回复我司，我司为您做相应的调整,非常感谢您长期对我司的支持
问：忘记了密保答案.QQ被盗到，导致不能正常登入使用
答：您好，重置密保需要下载申请表http://www.west.cn/CustomerCenter/doc/mibao.doc 并提供账号所有者手持身份证拍照照片（须确保手持身份证照片上的证件号可识别）,非常感谢您长期对我司的支持!
问：微信扫码支付出现签名错误呢，还有代理平台中怎么添加网银支付功能？
答：您好，对应代理平台网银支付功能，您可以先去申请网银接口，然后参考截图去操作,非常感谢您长期对我司的支持!
问：过户提示获取信息失败：getdomaininfo_epp:500 failed;sever connection一直过户不了
答：您好，已为您过户成功，如图：,非常感谢您长期对我司的支持!
问：还有很多也是这种情况
答：您好，由于注册局限制，一次无法过户大量域名，建议您少量多次操作,非常感谢您长期对我司的支持.由此给您带来的不便之处,敬请原谅!谢谢!
问：我单个过户也会出现这种情况
答：您好，请您提供下域名，我司工作人员为您测试,非常感谢您长期对我司的支持!
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答：您好，少量域名多批次过户是可以成功的，如图：非常感谢您长期对我司的支持.由此给您带来的不便之处,敬请原谅!谢谢!
问：我这边不管是几条不行的就是不行不然你把这些帮我过户下把
答：您好，已为您操作过户，请您稍后再过户状态中查询,非常感谢您长期对我司的支持!
问：执行失败:521 发生错误，请按错误提示信息进行操作：521 发生错误，请按错误提示信息进行操作：500 failed; closing 执行失败:[object Object]timeouttimeout解析会出现这个情况是怎么回事
答：您好，抱歉给您带来不便了，请问您是否是批量设置解析，目前接口不稳定，建议您等待过户完毕或明天再操作解析,非常感谢您长期对我司的支持.由此给您带来的不便之处,敬请原谅!谢谢!
问：你们帮我过户的也这样
答：您好，建议您明天或改天等待接口较稳定的时候再批量过户，目前域名信息暂不更新不影响正常域名使用，确实抱歉给您带来不便了,非常感谢您长期对我司的支持!
